At Saint-Gobain, privacy is a serious matter and we are committed to protecting it. This "Your data and your rights" space aims to offer anyone concerned by our activities an overview of our personal data protection practices by gathering all useful information (Privacy Policy, cookies, contact, etc.) in the same place.


Privacy statement

WHAT IS THIS?

At the Saint-Gobain Foundation, privacy is a serious matter and we are committed to protecting it.

In accordance with the General Data Protection Regulation (“GDPR”), this policy explains when, why and how companies in our group governed by this Regulation:

  • collect personal data about individuals;
  • use this information;
  • disclose this kind of data to others, when this is necessary and under certain conditions;
  • keep secure and confidential this personal data.

WHAT ARE THE POLICY CHANGES?

This policy may evolve over time so please check the date on this page to make sure that you have the latest version.

This policy was last updated on 02.07.21

WHO WE ARE?

The Saint-Gobain Foundation participates in and supports, both in France and abroad, projects aimed at promoting the integration of young adults into professional life; aiming at the construction, improvement or renovation of living spaces for underserved communities, contributing in particular to reducing energy consumption and preserving the environment. The Saint-Gobain Foundation also leads and coordinates selfless actions and initiatives undertaken by the French and foreign subsidiaries of the Saint-Gobain Group, and can contribute to their funding.

Where this policy refers to “we”, “our” or “us” below, unless mentioned otherwise, this refers to the particular Foundation that is the controller of your personal data.

HOW AND WHAT PERSONNAL INFORMATION IS COLLECTED?

We may collect and process the following personal data:

Personal data you give to us: this is information about you that you give to us, entirely voluntarily, by entering information via:

  • one of our websites;
  • our mobile applications;
  • social media platforms;
  • corresponding with us by phone, email or otherwise.

Example: this includes information provided at the time of registering to use our websites, subscribing to the services we provide through our websites, posting material or requesting further services, managing your account online (including accessing documentation and engaging in correspondence with us by phone, email or otherwise). We may also ask you for information when you report a problem with our websites. If you complete any surveys requested for research purposes, we will collect information in such circumstances as well.

The information you give us may relate to your identification, such as your name, address, email address and phone number, or enquiry details, and may include records of any correspondence and responses to any surveys.

Personal data we collect about you: we may automatically collect the following information:

  • details of transactions you carry out through the websites, and your visits to our websites, including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources you access;
  • technical information, automatically collected, including anonymous data collected by the hosting server for statistical purposes, the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Please see cookies for further information;
  • any personal data which you allow to be shared that is part of your public profile or third party social network. 

Personal data we may receive from other sources: we obtain certain personal data about you from sources outside our Foundation which may include our Group companies or other third party companies.

The remaining provisions of this policy also apply to any personal data we obtain from these sources.

WHY AND HOW WE USE YOUR PERSONAL DATA?

We process your personal data lawfully for:

  • the purpose of handling communication and exchange of information with our websites users;
  • the purpose of managing our customer/prospect relations; notably when processing your orders, responding to your requests or by regularly sending you news and information on our products, our brands or our initiatives that might arouse your interest;
  • any other specific purpose indicated at the time of collecting the information.

We may use and process your personal data principally:

  • where it is necessary for us to pursue our LEGITIMATE INTERESTS as a business, provided that your interests or your fundamental rights and freedoms are not overriding, taking into consideration your reasonable expectations, based on your relationship with us.

For example, for the following purposes:

  • direct marketing activities (other than where we rely on your consent) as analysis to improve our marketing strategy, and to enhance and personalize your user experience; 
  • assess and improve our service to customers through recordings of any calls with our contact centers; 
  • detection, prevention and mitigation of fraudulent or other illegal activities; 
  • network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorized access.

Where it is necessary for us to COMPLY WITH A LEGAL OBLIGATION and notably:

  • to assist a public authority or criminal investigation body;
  • to identify you when you contact us under certain legal circumstances; 
  • to verify the accuracy of data we hold about you.

WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL DATA?

Group companies

We may share your information with other Companies within the Saint-Gobain group for internal administrative purposes or for marketing purposes.

We may also transmit your personal data when we redirect your request to our contacts within the Group who are able to handle your request (for example, to solve a problem you have reported to us).
 

Our suppliers and service providers

We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include cloud service providers (such as hosting and email management) or advertising agencies, administrative services, credit reference agencies, credit/debit card payment processors, customer satisfaction surveys or other third parties who provide services to us and assist us in the operation of our business and website.

When we use third party service providers, we only disclose personal data that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and confidential, and not to use it other than in accordance with our specific instructions.

Other ways we may share your personal data

We may transfer your personal data:

  • if we are under a duty to disclose or share it in order to comply with any legal obligation or when this disclosure is required by applicable laws, court orders or government regulations, to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers;
  • to enforce applicable terms of use, to protect the rights, privacy, safety or property of our companies;
  • if you have consented to the disclosure.

However, we will always take steps to ensure that your privacy rights continue to be protected.

WHERE WE STORE YOUR PERSONAL DATA?

Your information is stored either in our databases or in the databases of our service providers. Mainly because of the international dimension of the Saint-Gobain group and in order to optimize service quality, the information you provide to us may be transferred to countries outside the European Economic Area (EEA).

In such cases, we will take to the appropriate security and confidentiality measures to ensure that your privacy rights continue to be protected as outlined in this policy. These steps include imposing contractual obligations on the recipient of your personal data or ensuring that the recipients have subscribed to “international frameworks” that aim to ensure adequate protection.

HOW LONG WE KEEP YOUR PERSONAL DATA?

We retain your personal data for a period of time necessary to achieve the purpose for which we use that information and to fulfil our obligations under other laws. Except in specific cases, this period is specified at the time the information is collected.

We do not retain personal data in an identifiable format for longer than is necessary.

WHAT ARE YOUR RIGHTS?

Subject to applicable law and certain exemptions, restrictions or circumstances, you may have the right:

  • To access your personal data;
  • To correct, modify and update your personal data;
  • To erase your personal data or restrict its processing;
  • To lodge a complaint with the competent supervisory authority and seek a judicial remedy. 

These rights may be exercised by written request sent to the contact details that will be provided to you at the time of data collection. A reply will be provided to you within a reasonable delay, in accordance with the applicable regulations.

HOW WE ENSURE SECURITY AND CONFIDENTIALITY OF YOUR DATA?

Our aim is to keep your data as safe and secure as possible at all times. Once we have received your personal data, we put in place reasonable and appropriate technical and organizational measures and controls to prevent as much as possible any accidental or unlawful destruction, loss, alteration, or unauthorized access.

HOW COOKIES WORK?

Like many other websites, our websites use cookies (including Google Analytics cookies) to obtain an overall view of the volumes and the habits of our visitors on our websites.

“Cookies” are small pieces of information sent to your device and stored on its hard drive to allow our website to recognize you when you visit.

It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device, please visit the applicable cookies policy of the concerned website.

CONTACT US

Please direct any queries about this policy to our Data Protection Officer using our contact details below.

If you wish to write to us, please write to the address given at the start of the Legal Notice.

Our email address for data protection queries is here.


Detailed information leaflet

The elements presented in this notice are communicated to you on condition that they do not contravene the applicable local provisions.

INFORMATION AND NON-COMMERCIAL COMMUNICATION

Last update : 07.07.2021

The purpose of this information notice, concerning the aforementioned processing activity, is to provide you with all the information provided for by the applicable regulations on the protection of personal data and in particular by the General Protection Regulations of Data (the " GDPR " or " RGPD " in French).

Identity and contact details of the data controller

Fondation d’entreprise internationale Saint-Gobain Initiatives

Tour Saint-Gobain – 12 place de l’Iris

92400 Courbevoie, France

Purpose of processing

Purposes:

This processing activity has been set up in order to manage non-commercial information and communication of the Saint-Gobain Initiatives International Corporate Foundation (hereafter “the Saint-Gobain Foundation”) and, in particular, for the following detailed purposes:

  • Constitution and use of a file of addresses for information or internal or external communication purposes (newsletters, institutional websites, contact files, invitations to events, etc.) relating to the goal or to the activity pursued by the natural or legal person who implements the processing, to the exclusion of any commercial or political solicitation;
  • Creation, editing and distribution of information and documents, in particular at the request of interested persons, internally or externally in different formats (email, video, page on social networks, images, testimonials, mobile applications, podcasts, newsletters, etc.), excluding commercial or political communication;
  • Processing of project proposals submitted by Internet users (submission, analysis, exchange, validation procedure, follow-up, etc.); Management of communication with the project sponsors;
  • Exchanges with the data subject and in particular, responses to written requests made by Internet users in the sections provided for this purpose in the event of a question for example (contact form, telephone call, letters, etc.);
  • Management of Internet users' registrations to meetings and events of a non-commercial or political nature organized by the Saint-Gobain Foundation;
  • Actions to promote the Foundation, patronage and public relations management (participation in student forums, financing of projects, organization of events, etc.);
  • Creation and analysis of studies and surveys (online, paper, etc.);
  • Production of statistics and reports, from connection data, relating to the use of an online public communication service (website, page on social networks, etc.).

Legal bases of the processing

Legitimate interest (article 6.1.f of the GDPR): sending information to Internet users from the Saint-Gobain Foundation site and to people who have expressed their interest in it, processing of proposals submitted by potential project leaders, sending of invitation and information to project sponsors and public figures related to the event concerned and production of statistics relating to the use of online communication services to the public.

Data and Retention periods

Data categories

Data sources

Retention periods

Identity

Directly to people (voluntary registration).

Indirectly for public figures (public directories), shareholders and employees.

Until the subscription cancellation request by the data subject or loss of status justifying communication with this person (employee, shareholders, etc.).

Where applicable, individuals are informed of the mandatory or optional nature of the data requested by means of an asterisk and of the consequences, in their regard, of a failure to respond.

Recipient

Authorized persons:

  • carrying out their missions within or for the benefit of the Foundation;
  • within associations, foundations, and any partner entity;
  • communication services, for their respective perimeter;
  • in charge of the organization of the event concerned, if applicable;
  • able to process the data subject's request, if applicable;
  • in charge of application management and IT infrastructure.

Data subjects’ rights

  • The regulations may allow you to exercise the following rights over your personal data:
  • Permission to access ;
  • Right to rectification ;
  • Right to erase ;
  • Right to restriction of processing;
  • Right of opposition for legitimate reasons;
  • Right to portability ;

If you believe, after contacting us, that your rights have not been respected or that the present data processing does not comply with data protection rules, you have the right to lodge a complaint with your supervisory authority.

Contact details of the person in charge of data protection

To exercise your rights or for any questions about the processing of your data within this system, go to the “Contact” section of our “Your data and your rights” page.

Additional information

The elements of this detailed information notice may change depending on the requirements of applicable local law.

In France, you have the right to define directives relating to the fate of your personal data after your death.

To find information on the protection of your personal data at any time, go to the "Your data and rights" section of our site.

 


COOKIE USE POLICY

The Saint-Gobain Foundation as well as third parties and other partners use cookies and other identification technologies on their website, mobile applications and e-mail communications to, among other things: determine the popularity of content and enable third parties to deliver personalized advertising campaigns, analyze site traffic and trends, remember users' preferences and settings, and generally understand the online behaviors and interests of people who interact with our services. 

AM I CONCERNED BY THE REGULATION ON COOKIES?

The rules on cookies are covered by Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications). The directive also covers the use of similar technologies for storing or accessing information, such as "Flash cookies" and terminal fingerprinting.

Organizations must provide clear and comprehensive information about how they use cookies and ensure that, for any cookie that is not strictly necessary for their website, they give you an appropriate way to consent to it being deposited on your device; unless otherwise provided for in the regulations.

WHAT COOKIES ARE USED ?

Please find below the list of the cookies used by the site fondation.saint-gobain.com and their purpose: 

HOW DO I MANAGE MY COOKIE PREFERENCES?

FROM THE PREFERENCE CENTER ON fondation.saint-gobain.com WEBSITE

You have the choice to accept or not the cookies except for the cookies strictly necessary for the delivery of our services which will be systematically deposited. For cookies that require your prior consent, you can make these choices at any time by accessing the Preference Center:

  • By clicking on "Set Cookies" in the information panel about our use of cookies.
  • By clicking on the "Set Cookies" icon accessible at any time during your navigation at the bottom left of your screen, and in this policy.

Cookies Settings

FROM THE BROWSER

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (ie, cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

Those operations may result in the deletion of all cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information and make it difficult to navigate the website.

USEFUL INFORMATION


Contact

To exercise your rights or any questions about the processing of your data, you can contact our service in charge of data protection.

Contact us

Our corporate headquarters: Tour Saint-Gobain - 12 place de l’Iris, 92096 La Défense Cedex - FRANCE.